Terms and Conditions

1. General

Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from South Africa. Cozi Cot does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of South Africa and all parties submit to the non-exclusive jurisdiction of the South African Courts.
You are giving your permission for us to contact you if you enter your contact details, including your address, email address and / or phone number, by placing an online order, whether completed or not, or you contact us with an inquiry. Our contact shall be restricted to matters related to your order or order attempt or enquiry.
Cozi Cot reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.
2. Copyright
All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Cozi Cot. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Cozi Cot’s prior written consent is strictly prohibited.
3. Acceptance of orders
Cozi Cot reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you may be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Full payment must be received by Cozi Cot before delivery will be booked or before Cot can be collected.
We will acknowledge that your order has been received by signing off the delivery note. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the invoice.
Details of the purchase, details from the card and the PIN are sent through to Secure Hosting. We identify the relevant card scheme (Visa, MasterCard, etc.) and send the details through them to the bank or other institution that issued the card.
If the details can’t be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to South Africa and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
We reserve the right to reject orders placed. You will be notified by email if that is the case and we will process a refund.
4. Price information
Cozi Cot has taken great care to ensure prices are accurate. Prices may change over time. Cozi has the right to change products and prices at any time. If the order was placed at an event of a special or discount as advertised you we be charged only that price.
5. Trading name and address
Cozi Cot Pty Ltd. Phisical Address 934 Swartbaars str, Garsfontein, Pretoria, 0042
Showroom address: Gauteng Industrial Estate, Southward Dr, 8 Tile Crescent, Clayville, Olifantsfontein, 1665
6. Privacy Policy
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You are giving your permission for us to contact you, if you enter your contact details, including your address, email address and / or phone number, by attempting to place an online order, whether completed or not, or you contact us with an inquiry. Such contact shall be restricted to matters directly related to your order or order attempt or inquiry.
7. Prohibitions
You must not miss using this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense under the Computer Misuse Act 1990.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
We request that our staff are treated with respect and we reserve the right to refuse to supply if any offensive comments are said or sent to our employees.
8. Accounts
You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
8.1 Registration
Cozi Cot reserves the right to close accounts if any user is seen to be using proxy in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
8.2 Submission of material
By submitting any material to us, you automatically grant Cozi Cot the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.
9. Discount Codes
Account discount codes – Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.
10. Product Warranty
All products received must be checked and inspected within 14 days of receiving the product. If any manufacturing faults are found on the product, the situation will be investigated. If the damage was determined to be the manufactures fault the cot will be replaced if necessary or the panel that was damaged will be replaced. If any products are damaged by the client, Cozi Cot will not take responsibility of the damage. Cozi cot will help replace the panel on the clients' own costs. If clients only insects the product after 14 days of receiving the product, Cozi cot will investigate the situation and make a decision accordingly. After 14 days the product is seen as a second-hand product and cannot be replaced by Cozi Cot.
11. Indemnity
You agree to indemnify, defend and hold harmless Cozi Cot, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website, use of any of our products or your breach of the Terms and Conditions.
12. Returns
Cozi Cot cannot accept returns. The product is as they appear on the website and can be view before purchase. Products can also be viewed at Gauteng Industrial Estate, Southward Dr, 8 Tile Crescent, Clayville, Olifantsfontein, 1665. Before purchase makes sure the product is what you want.
13. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
14. Usage
Please follow the guide assembly instructions on our website to assemble your Cozi Cots. Please only use the Cozi Cot products for its intended purpose. Please stop using the Cozi Cot as soon as your baby is able to sit up unaided, kneel, pull themselves up or crawl, move the base down or convert to a toddler bed if so intended. Cozi Cot does not take any responsibility for any child's injuries or death. Children that can lift themselves cannot be left alone in the cot and should be supervised by an Adult. The Cozi cot products are intended for sleep only, as soon as the child is awake he/she must be removed for the cot. Ensure that all screws are tight before use. Test product before use.
15. Assembly
Cozi Cot products come with assembly video’s available on our website. Cozi Cot will not take any responsibility for any damage done by assembling the cot wrong. If the damage was done on the wood by hitting it with a hammer too hard (for instance the dowel, cam or pin) Cozi Cot will not be held responsible.
16. Collection / delivery
Cozi Cot can deliver the product ordered at an extra cost. Costing on this will be on the invoice. Delivery charges are subject to change and can be more than originally quoted. Cozi Cot cannot be held responsible for any damage to your product as soon as the product is collected by the courier company. The Courier Guy is Cozi Cot’s Courier service and we do not take responsibility on behalf of The Courier Guy. Cozi Cot will stipulate if you want insurance on your product for delivery. If insurance is included and any damage was done to the cot, the cot will be replaced by the courier company. The time period for this will determine the investigation. If no insurance took the client to carry full responsibility for the product. In the case where only one panel was damaged, the client can send back the panel and it will be repaired and repainted at own cost.
17. Product material
Treat the Cozi Cot with care. It is built to last but needs to be used only for its intended purpose. Do not tilt, slide, push the Cozi Cot product. The weight limit is 15kg on all cots
18. Liability
Cozi Cot’s liability is governed by South African law. Cozi Cot is not liable for any loss, damage, injury or death. The Cozi Cot, Steppke and Bett must not be used for babies once they are able to sit up unaided, kneel, pull themselves up or crawl. The other products must be adjusted to a lower level or converted to toddler beds at the right ages.
19. Jurisdiction
Any disputes shall be settled according to South African law.
If you have any queries relating to these Terms and Conditions, please email our customer care team at info@cozicot.co.za
Cozi Cot. March 2014